CARGURUS AWARDS UK'S TOP RATED DEALERS

CarGurus recognises UK's best dealers with Top Rated Dealer awards
Top Rated Dealer awards launched in 2017
More than 11,000 unbiased customer reviews for Top Rated Dealers
Almost 20% of dealers on the list achieved an average five-star rating

CarGurus has revealed its list of the UK's Top Rated Dealers for 2018.

Now in its second year, the Top Rated Dealer awards recognise dealerships that have offered outstanding customer service. They are based on more than 11,000 dealer reviews left by car-buyers after contacting a dealer through the CarGurus platform.

Just over 50% more dealerships received a Top Rated Dealer award this year, and nearly a quarter on the list achieved an average five-star rating, highlighting the excellent level of service across the industry.

Jason Cranswick, Commercial Director at Jardine Motors Group spoke of his delight after teams across the company's multiple locations received Top Rated Dealer awards. "The fact that this award comes down to actual customer reviews is validation that our teams go that extra mile for our customers around the country," he said.

Jonathan O'Donoghue, Managing Director of Bushey Heath Hyundai, Hertfordshire, added: "Our absolute priority is the customer, we understand you only get one chance to get it right. Get it wrong and you'll never see them again. Seeing customers leaving positive reviews of their experience with us is extremely satisfying, and a constant reminder that we can't let our standards slip."

Chris Roach, Founder Member IMDA (Independent Motor Dealers Association) Auto Trade Associates (ATA) & Chequers Cars, Lightwater echoed his counterparts' thoughts saying: "To be a Top Rated Dealer shows that we are doing our jobs correctly, selling excellent quality cars and looking after our customers."

The Top Rated Dealer awards are available to CarGurus' free and paying dealers. All dealers that meet criteria for our Top Rated Dealer awards receive a badge to display in the window of their dealership and a digital badge to use on their own website. Paying customers also receive a coveted Top Rated Dealer plaque to display in their dealership.

Created by TripAdvisor co-founder Langley Steinert, CarGurus combines dealer reviews with comprehensive car valuation analytics to bring trust and transparency to the automotive marketplace, allowing buyers to quickly and easily find great deals from Top Rated Dealers.

Wendy Harris, Vice President of European Sales for CarGurus, said: "To have so many Top Rated Dealers in 2018, based on feedback from thousands of car-buyers, shows just what a great job dealerships are doing. Of course, many have long been providing exceptional customer service, so through dealer reviews we are simply providing an easily visible way to showcase this."

CarGurus has the fastest growing audience among large automotive shopping sites in the UK*.

Visit CarGurus at www.cargurus.co.uk.

*Source: comScore Media Metrix, Multi-Platform, UK, percentage change in average unique monthly visitors from Q2 2017 vs Q2 2018, compared against AutoTrader.co.uk, Motors.co.uk, Gumtree.com-Motors, and PistonHeads.com sites.

-ENDS-

For further information, please contact:
James Drake at CarGurus -UKPR@CarGurus.com / 0208 541 3434 / +44 07809 657178

Top Rated Dealers award criteria
+ Top Rated Dealers chosen based on CarGurus star rating system (dealers are rated out of five, one being the lowest score, five being the highest)
+ To be eligible, dealers must have a star rating of 4.5 and above.
+ Quantity of positive reviews over the last 12 months also taken into account.

How CarGurus Works:
CarGurus helps car shoppers search local car listings and quickly find great deals from top rated dealers. Every day, the company analyses millions of data points on hundreds of thousands of UK car listings to calculate each car's Instant Market Value (IMV) or fair retail price. This data is used in combination with dealership ratings from other shoppers to rank and rate available cars results based on the quality of the deal: Great, Good, Fair, High or Overpriced. The site also provides transparency on how long the car has been on the forecourt and if it's had a price drop. Consumers can contact dealers directly.

About CarGurus
Founded in 2006 by Langley Steinert (also a co-founder of TripAdvisor), CarGurus (Nasdaq: CARG) is a global, online automotive marketplace connecting buyers and sellers of cars. The company uses proprietary technology, search algorithms and data analytics to bring trust and transparency to the automotive search experience and help users find great deals from top rated dealers. CarGurus is the largest automotive shopping site in the U.S. based on monthly unique visitor traffic (source: comScore Media Metrix Multi-Platform, June 2018). CarGurus launched in the UK in 2015 and has the fastest growing audience among large automotive shopping sites in the UK.* In addition to the United Kingdom and the United States, CarGurus operates online marketplaces in Canada, Germany, Spain and Italy.

CarGurus® is a registered trademark of CarGurus, Inc.

To learn more about CarGurus visit www.cargurus.co.uk

James Drake
CarGurus
pr@cargurus.com

###